Watch this short video to learn how to create a queue in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo?
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5:21Overview of Microsoft Dynamics 365 Customer Service | Western Computer
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1:36Part 13: Customer Service Schedule | Customer Service | Western Computer
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1:47Part 12: Holiday Schedule | Customer Service | Western Computer
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2:20Part 11: Create A Child Case | Customer Service | Western Computer
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1:12Part 10: Reactivate A Case | Customer Service | Western Computer
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1:14Dynamics 365 for Customer Service: Part 9 Cancel a Case
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2:00Dynamics 365 for Customer Service: Part 8 Resolve a case
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1:34Dynamics 365 for Customer Service: Part 7 Re-assign a case
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2:24Dynamics 365 for Customer Service: Part 6 Create a case
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1:48Dynamics 365 for Customer Service: Part 5 Add a case to a queue
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4:33Dynamics 365 for Customer Service: Part 2 Create an enhanced SLA
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