Dynamics 365 Sales & Customer Service

Explore our library of content for Microsoft Dynamics 365 Sales, Dynamics 365 Field Service and Dynamics 365 Customer Service.

  • D365 Customer Service Administrative Center: Operations3:05

    D365 Customer Service Administrative Center: Operations

    The Microsoft Customer Service Admin Center's operations functionality offers insight on real-time metrics, service terms, and internal calendars to help with day-to-day operations. Contact us for a p

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  • Dynamics 365 Customer Service Administration Center: Customer Support Overview7:44

    Dynamics 365 Customer Service Administration Center: Customer Support Overview

    Microsoft has released a new admin center in Dynamics 365 Customer Service that consolidates and centralizes many of the essential administrative capabilities that were previously in different locatio

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  • Dynamics 365 Sales

    Dynamics 365 Sales

    Learn how to maximize your return on investment with Dynamics 365 Sales from the experts at Western Computer. Read or contact us for more information!

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  • How to Setup Lead and Opportunity Routing in Dynamics 365 Sales16:32

    How to Setup Lead and Opportunity Routing in Dynamics 365 Sales

    Reduce the time spent assigning leads in Microsoft Dynamics 365 Sales by utilizing rules and conditions to route leads and opportunities to an individual user or team. Contact us for a personalized de

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    Are you empowering your sales team to drive personal engagement? Learn more about Dynamics 365 Customer Engagement.

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  • Which Customer Service Software Solution Is Right for Your Business?

    Which Customer Service Software Solution Is Right for Your Business?

    Your company has been growing at an unprecedented rate, and while that's great for business, it means the demands on your customer service team are beyond the capabilities of traditional email and pho

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  • Dynamics 365 Sales Modern Advanced Find13:30

    Dynamics 365 Sales Modern Advanced Find

    Get to know Microsoft Dynamics 365 Sales’ modern Advanced Find functionality. See how it compares to the legacy advanced find and how users can create personal queries. Our Senior CRM consultant will

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  • Dynamics 365 Customer Service Administration Center15:09

    Dynamics 365 Customer Service Administration Center

    Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: https://www.westerncomputer.com/ EMAIL: info@westerncomputer.com FOLLOW US: https://www.facebook.com/West

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  • Why Western Computer2:16

    Why Western Computer

    Learn what it's like to partner with Western Computer, directly from our resources. Hear about our culture, our relationship with Microsoft, and what it's like to be a part of the team. If you are loo

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  • Which Microsoft Dynamics 365 Sales Solution Fits Your Organization?

    Which Microsoft Dynamics 365 Sales Solution Fits Your Organization?

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  • Dynamics 365 Customer Engagement 2021 Wave 2: Microsoft Invests Big In Customer Needs

    Dynamics 365 Customer Engagement 2021 Wave 2: Microsoft Invests Big In Customer Needs

    Learn about the second wave of Dynamics 365 Customer Engagement from the experts at Western Computer to satisfy all of your customers' needs. Contact us for a free demo today!

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  • Microsoft Dynamics 365 Sales Start Up Implementation | Western Computer5:25

    Microsoft Dynamics 365 Sales Start Up Implementation | Western Computer

    Watch this short video to learn how your organization can benefit from Western Computer's Dynamics 365 Sales Start Up Implementation. Contact us for a personalized demo: https://bit.ly/32ChDNg. CA

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  • Benefits of Using Teams as Part of Your D365 Customer Engagement Strategy32:57

    Benefits of Using Teams as Part of Your D365 Customer Engagement Strategy

    Learn about the benefits of using Microsoft Teams as part of your Dynamics 365 Customer Engagement Strategy. Watch our OnDemand webinar today!

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  • Dynamics 365 Customer Service - Cases Self-Service Omnichannel and More43:04

    Dynamics 365 Customer Service - Cases Self-Service Omnichannel and More

    Learn about cases, self-service omnichannel, and more in Dynamics 365 Customer Service. Watch the OnDemand webinar today!

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  • Dynamics 365 Sales 4-Day Start Up Implementation Offer | Western Computer2:00

    Dynamics 365 Sales 4-Day Start Up Implementation Offer | Western Computer

    Learn more about this special offer to get your company up and running on Dynamics 365 Sales in just 4 days. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 261-2268 VISIT:

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  • Consolidating Data Silos Across Locations Accelerates Proposal Creation & Provides Real-Time Sales KPIs

    Consolidating Data Silos Across Locations Accelerates Proposal Creation & Provides Real-Time Sales KPIs

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  • Customer Success Story: Marek Brothers Construction

    Customer Success Story: Marek Brothers Construction

    Learn about how Western Computer's Dynamics solutions helped Marek Brothers Construction achieve real-time data across all regional branches. Read the success story today!

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  • What Are Your Dynamics CRM Upgrade Options and Strategies?

    What Are Your Dynamics CRM Upgrade Options and Strategies?

    Get expert advice on Microsoft Dynamics CRM/Customer Engagement upgrade options and strategies, download our white paper, watch a webinar to learn more.

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  • Strategies for Upgrading Microsoft Dynamics CRM to Dynamics 365

    Strategies for Upgrading Microsoft Dynamics CRM to Dynamics 365

    Learn about strategies for upgrading from Dynamics CRM to Dynamics 365 from the experts at Western Computer. Read the whitepaper today!

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  • Strategies for Upgrading Dynamics CRM to Dynamics 36515:30

    Strategies for Upgrading Dynamics CRM to Dynamics 365

    Learn the available strategies for upgrading Dynamics CRM to Dynamics 365. Watch our OnDemand webinar today!

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  • D365 Sales Start Up Implementation

    D365 Sales Start Up Implementation

    Learn about Western Computer's 4-day Dynamics 365 Sales implementation to gain an advantage over your competitors. Contact us today!

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