Dynamics 365 for Customer Service: Part 1 Create an Entitlement

Learn how to effectively attach files and manage documents in the customer engagement app with these three options. In this video, we explore the process of creating notes and attaching files, using S

Learn more about he new Agent Experience in Dynamics 365 Customer Service. Part of the new Admin Center. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: htt

The Microsoft Customer Service Admin Center's operations functionality offers insight on real-time metrics, service terms, and internal calendars to help with day-to-day operations. Contact us for a p

Microsoft has released a new admin center in Dynamics 365 Customer Service that consolidates and centralizes many of the essential administrative capabilities that were previously in different locatio

Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: https://www.westerncomputer.com/ EMAIL: info@westerncomputer.com FOLLOW US: https://www.facebook.com/West

Watch this short video for an overview of Microsoft Dynamics 365 Customer Service. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 261-2268 VISIT: https://www.westerncompute

Watch this short video to learn about scheduling customer service in Dynamics 365 from the experts at Western Computer. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 261

Watch this short video to learn about holiday scheduling for customer service in Dynamics 365 from the experts at Western Computer. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL

Watch this short video to learn about creating a child case for customer service in Dynamics 365 from the experts at Western Computer. Contact us for a personalized demo: https://bit.ly/32ChDNg. C

Watch this short video to learn about re-activating a case for customer service in Dynamics 365 from the experts at Western Computer. Contact us for a personalized demo: https://bit.ly/32ChDNg. CA

Watch this video to learn how to cancel a case in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 729-9971

Watch this short video to learn how to resolve a case in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 729

Watch this short video to learn how to re-assign a case in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 7

Watch this video to learn how to create a case in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 729-9971

Watch this video to learn how to add a case to a queue in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 72

Watch this short video to learn how to setup routing rules in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800

Watch this short video to learn how to create a queue in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 729

Watch this short video to learn how to create an enhanced SLA in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL:

Watch this short video to learn about how customer sevice empowers agents in Dynamics 365 from the experts at Western Computer. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (8