Youtube - Dynamics 365 Customer Service
This Stream includes all Videos from our Dynamics 365 Customer Service Youtube playlist
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9:02
Compare File Storage Options in Dynamics 365
Learn how to effectively attach files and manage documents in the customer engagement app with these three options. In this video, we explore the process of creating notes and attaching files, using S
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4:32
New Agent Experience in Dynamics 365 Customer Service
Learn more about he new Agent Experience in Dynamics 365 Customer Service. Part of the new Admin Center. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: htt
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3:05
How to Navigate the New Admin Center in Microsoft Dynamics 365 Customer Service
The Microsoft Customer Service Admin Center's operations functionality offers insight on real-time metrics, service terms, and internal calendars to help with day-to-day operations. Contact us for a p
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7:44
New Customer Support Admin Center in Microsoft Dynamics 365 Customer Service
Microsoft has released a new admin center in Dynamics 365 Customer Service that consolidates and centralizes many of the essential administrative capabilities that were previously in different locatio
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15:09
New Admin Center within Dynamics 365 Customer Service
Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: https://www.westerncomputer.com/ EMAIL: info@westerncomputer.com FOLLOW US: https://www.facebook.com/West
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5:21
Overview of Microsoft Dynamics 365 Customer Service | Western Computer
Watch this short video for an overview of Microsoft Dynamics 365 Customer Service. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 261-2268 VISIT: https://www.westerncompute
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1:36
Part 13: Customer Service Schedule | Customer Service | Western Computer
Watch this short video to learn about scheduling customer service in Dynamics 365 from the experts at Western Computer. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 261
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1:47
Part 12: Holiday Schedule | Customer Service | Western Computer
Watch this short video to learn about holiday scheduling for customer service in Dynamics 365 from the experts at Western Computer. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL
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2:20
Part 11: Create A Child Case | Customer Service | Western Computer
Watch this short video to learn about creating a child case for customer service in Dynamics 365 from the experts at Western Computer. Contact us for a personalized demo: https://bit.ly/32ChDNg. C
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1:12
Part 10: Reactivate A Case | Customer Service | Western Computer
Watch this short video to learn about re-activating a case for customer service in Dynamics 365 from the experts at Western Computer. Contact us for a personalized demo: https://bit.ly/32ChDNg. CA
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1:14
Dynamics 365 for Customer Service: Part 9 Cancel a Case
Watch this video to learn how to cancel a case in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 729-9971
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2:00
Dynamics 365 for Customer Service: Part 8 Resolve a case
Watch this short video to learn how to resolve a case in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 729
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1:34
Dynamics 365 for Customer Service: Part 7 Re-assign a case
Watch this short video to learn how to re-assign a case in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 7
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2:24
Dynamics 365 for Customer Service: Part 6 Create a case
Watch this video to learn how to create a case in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 729-9971
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1:48
Dynamics 365 for Customer Service: Part 5 Add a case to a queue
Watch this video to learn how to add a case to a queue in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 72
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3:20
Dynamics 365 for Customer Service: Part 4 Setup Routing Rules
Watch this short video to learn how to setup routing rules in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800
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3:19
Dynamics 365 for Customer Service: Part 3 Create a Queue
Watch this short video to learn how to create a queue in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 729
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4:33
Dynamics 365 for Customer Service: Part 2 Create an enhanced SLA
Watch this short video to learn how to create an enhanced SLA in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL:
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2:29
Dynamics 365 for Customer Service: Part 1 Create an Entitlement
Watch this short video to learn how to create an entitlement in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (8
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1:53
Empowering Agents | Customer Service | Western Computer
Watch this short video to learn about how customer sevice empowers agents in Dynamics 365 from the experts at Western Computer. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (8
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