Instructional Videos

View all of our videos from our YouTube Channel.

  • Dynamics 365 for Customer Service: Part 5 Add a case to a queue1:48

    Dynamics 365 for Customer Service: Part 5 Add a case to a queue

    Watch this video to learn how to add a case to a queue in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 72

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  • Q&A: How Can Dimensions be Used with Jobs in D365 Business Central1:57

    Q&A: How Can Dimensions be Used with Jobs in D365 Business Central

    This week's question: How can dimensions be used with Jobs in Dynamics 365 Business Central. Answered by Telka Clem, Dynamics NAV/Dynamics 365 Solution Architect. To submit your questions to our Dynam

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  • Dynamics 365 for Customer Service: Part 4 Setup Routing Rules3:20

    Dynamics 365 for Customer Service: Part 4 Setup Routing Rules

    Watch this short video to learn how to setup routing rules in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800

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  • How Do I Set Up Items and Products in D365 for Finance and Operations2:51

    How Do I Set Up Items and Products in D365 for Finance and Operations

    Watch this video to learn how to set up items and products in Dynamics 365 for Finance and Operations. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CAL

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  • Dynamics 365 for Customer Service: Part 3 Create a Queue3:19

    Dynamics 365 for Customer Service: Part 3 Create a Queue

    Watch this short video to learn how to create a queue in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 729

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  • Q&A Series: How do I find an item in the system using 365CounterSales?1:15

    Q&A Series: How do I find an item in the system using 365CounterSales?

    This week's question: how do I find an item in the system if I don't have all the item information using 365CounterSales for Dynamics 365 for Finance and Operations? Answered by Will Morrison, Senior

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  • Microsoft Project Integration into the WBS in AX2012 and D365 for Finance and Operations0:42

    Microsoft Project Integration into the WBS in AX2012 and D365 for Finance and Operations

    Watch this video to learn more about the Microsoft Project integration into the WBS in AX2012 and D365 for Finance and Operations. Are you interested in seeing a personalized demo? Contact us today:

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  • Dynamics 365 for Customer Service: Part 2 Create an enhanced SLA4:33

    Dynamics 365 for Customer Service: Part 2 Create an enhanced SLA

    Watch this short video to learn how to create an enhanced SLA in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL:

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  • Q&A Series: How do I change a pickup order to a shipping order in 365CounterSales1:15

    Q&A Series: How do I change a pickup order to a shipping order in 365CounterSales

    This week's question: How do I change a pickup order to a shipping order in 365CounterSales for Dynamics 365 for Finance and Operations? Answered by Will Morrison, Senior D365/AX Consultant. To submit

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  • How Do I Edit in Excel in D365 for Finance and Operations2:16

    How Do I Edit in Excel in D365 for Finance and Operations

    Watch this video to learn how to edit in Excel in Dynamics 365 for Finance and Operations. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (800) 729-

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  • Dynamics 365 for Customer Service:  Part 1 Create an Entitlement2:29

    Dynamics 365 for Customer Service: Part 1 Create an Entitlement

    Watch this short video to learn how to create an entitlement in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. CALL: (8

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  • Q&A Series: Can you close tasks in the work breakdown structure?1:31

    Q&A Series: Can you close tasks in the work breakdown structure?

    This week's question: Can you close tasks in the work breakdown structure so they don't appear in the system when entering transactions in D365 for Finance and Operations? Answered by: Rob Fitzpatrick

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  • Overview of 365ShopFloor by Western Computer9:37

    Overview of 365ShopFloor by Western Computer

    Watch this video for an overview of 365ShopFloor by Western Computer, allowing you to capture, approve, track and consolidate time for every production job, all from the Shop Floor. Visit http://bit.l

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  • Using the WBS for Resource Scheduling and Management in D365 Finance and Operations15:38

    Using the WBS for Resource Scheduling and Management in D365 Finance and Operations

    Watch this video to learn how to use the work breakdown structure for resource scheduling and management in Dynamics 365 for Finance and Operations. Are you interested in seeing a personalized demo?

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  • Overview of 365VendorRebates by Western Computer9:05

    Overview of 365VendorRebates by Western Computer

    Watch this video for an overview of 365VendorRebates by Western Computer, allowing you to fully capture manufacturer rebates to maximize profit margins. Visit http://bit.ly/2J9OeD5 to learn more. CA

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  • Q&A Series: How do I check the margin on an order before I finalize the sale using 365CounterSales1:33

    Q&A Series: How do I check the margin on an order before I finalize the sale using 365CounterSales

    This week's question: how do I check the margin on an order before I finalize the sales using 365CounterSales for Dynamics 365 for Finance and Operations. Answered by Will Morrison, Senior D365/AX Con

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  • Quote to Cash Process In Dynamics 365 Business Central4:55

    Quote to Cash Process In Dynamics 365 Business Central

    Watch this video to learn more about the quote to cash process in Dynamics 365 Business Central. Are you interested in seeing a personalized demo? Contact us today: http://bit.ly/1RXe7NQ. /CALL: (80

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  • Getting Started with the Work Breakdown Structure in D365 for Finance and Operations12:15

    Getting Started with the Work Breakdown Structure in D365 for Finance and Operations

    Watch this video to learn how to get started with the Work Breakdown Structure in Dynamics 365 for Finance and Operations. Are you interested in seeing a personalized demo? Contact us today: http://b

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  • Overview of 365ParcelShip by Western Computer11:25

    Overview of 365ParcelShip by Western Computer

    Watch this video to learn about 365ParcelShip by Western Computer, an integrated way to shop rates, view options and fulfill orders from multiple shipping vendors – all within your Dynamics 365 system

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  • Overview of 365CounterSales by Western Computer5:50

    Overview of 365CounterSales by Western Computer

    Watch this video to learn about 365CounterSales by Western Computer, the integrated POS system for wholesale counter sales. Visit http://bit.ly/2H91xBZ to learn more. CALL: (800) 729-9971 VISIT: h

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