Instructional Videos

Browse our selection of videos from our YouTube Channel.

  • Master Advanced Find with the Modern Interface in Dynamics 3653:48

    Master Advanced Find with the Modern Interface in Dynamics 365

    In this video, we explore the modern advanced find feature in the application, which replaces the legacy advanced find. The legacy advanced find is accessed through a funnel icon in the application, w

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  • 365REMAN0:39

    365REMAN

    Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: https://www.westerncomputer.com/ EMAIL: info@westerncomputer.com FOLLOW US: https://www.facebook.com/West

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  • Never Miss a Beat with Insight Cards in Dynamics 3651:17

    Never Miss a Beat with Insight Cards in Dynamics 365

    In this video, the speaker discusses two features in Microsoft Dynamics 365: Insight Cards and Modern Advanced Find. Insight Cards provide reminders for users and can be easily turned on and off. M

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  • Effortlessly Collaborate with Teams Integration in Dynamics 365 Customer Engagement4:48

    Effortlessly Collaborate with Teams Integration in Dynamics 365 Customer Engagement

    In this video, we discuss the integration of Microsoft Teams with Dynamics 365 customer engagement. With this integration, users can work from within a record in Dynamics 365 or from the Teams perspec

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  • How to Prepare for Your Final Dynamics NAV Upgrade0:26

    How to Prepare for Your Final Dynamics NAV Upgrade

    Are you ready for your final upgrade project? Watch our webinar to learn how to prepare for your final upgrade from Dynamics NAV to Dynamics 365 Business Central: https://resources.westerncomputer.com

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  • Supercharge Your CPG Distribution Operations: Learn How to Boost Sales & Customer Satisfaction0:46

    Supercharge Your CPG Distribution Operations: Learn How to Boost Sales & Customer Satisfaction

    Struggling with disparate systems in your CPG distribution operations? Watch our webinar to learn how to optimize consumer engagement and supply chain management using Microsoft's suite of products. D

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  • New Agent Experience in Dynamics 365 Customer Service4:32

    New Agent Experience in Dynamics 365 Customer Service

    Learn more about he new Agent Experience in Dynamics 365 Customer Service. Part of the new Admin Center. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: htt

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  • How to Create a Bookable Resource for a Piece of Equipment | Western Computer3:02

    How to Create a Bookable Resource for a Piece of Equipment | Western Computer

    Learn how to create a bookable resource for a piece of equipment in Microsoft Dynamics 365 Field Service. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: h

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  • How to Schedule a Work Order in Dynamics 365 Field Service8:17

    How to Schedule a Work Order in Dynamics 365 Field Service

    Watch this video for a detailed overview of Microsoft Dynamics 365 Field Service’s Schedule Board. Learn how to filter by characteristics, roles, territories, and more. Understand which views are avai

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  • New Invoice Automation Capture Functionality in Dynamics 365 Finance and Supply Chain Management3:29

    New Invoice Automation Capture Functionality in Dynamics 365 Finance and Supply Chain Management

    Learn how your AP staff could save significant time using the new invoice automation capture functionality in Dynamics 365 Finance and Supply Chain Management. The invoice automation capture allows yo

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  • Dynamics 365 Customer Service Administrative Center: Operations3:05

    Dynamics 365 Customer Service Administrative Center: Operations

    The Microsoft Customer Service Admin Center's operations functionality offers insight on real-time metrics, service terms, and internal calendars to help with day-to-day operations. Contact us for a p

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  • Dynamics 365 Customer Service Administration Center: Customer Support Overview7:44

    Dynamics 365 Customer Service Administration Center: Customer Support Overview

    Microsoft has released a new admin center in Dynamics 365 Customer Service that consolidates and centralizes many of the essential administrative capabilities that were previously in different locatio

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  • Overview of 365ParcelShip by Western Computer0:00

    Overview of 365ParcelShip by Western Computer

    Learn how to consolidate shipping from multiple vendors into one location using 365ParcelShip. Made specifically to work with Microsoft Dynamics 365 Finance and Supply Chain Management. Contact us fo

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  • How to Setup Lead and Opportunity Routing in Dynamics 365 Sales16:32

    How to Setup Lead and Opportunity Routing in Dynamics 365 Sales

    Reduce the time spent assigning leads in Microsoft Dynamics 365 Sales by utilizing rules and conditions to route leads and opportunities to an individual user or team. Contact us for a personalized de

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  • Dynamics 365 Sales Modern Advanced Find13:30

    Dynamics 365 Sales Modern Advanced Find

    Get to know Microsoft Dynamics 365 Sales’ modern Advanced Find functionality. See how it compares to the legacy advanced find and how users can create personal queries. Our Senior CRM consultant will

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  • Dynamics 365 Customer Service Administration Center15:09

    Dynamics 365 Customer Service Administration Center

    Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: https://www.westerncomputer.com/ EMAIL: info@westerncomputer.com FOLLOW US: https://www.facebook.com/West

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  • 365ContainerImport for Dynamics Business Central Cloud: Part 5 Applying Landed Cost4:52

    365ContainerImport for Dynamics Business Central Cloud: Part 5 Applying Landed Cost

    Join us for the final part of the five part 365ContainerImport series. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 261-2268 VISIT: https://www.westerncomputer.com/ EMAI

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  • 365ContainerImport for Dynamics BC Cloud: Part 4 Receiving Container to Final Destination2:09

    365ContainerImport for Dynamics BC Cloud: Part 4 Receiving Container to Final Destination

    Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 261-2268 VISIT: https://www.westerncomputer.com/ EMAIL: info@westerncomputer.com FOLLOW US: https://www.facebook.com/West

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  • 365ContainerImport for Dynamics Business Central Cloud: Part 3 Containers in Transit4:14

    365ContainerImport for Dynamics Business Central Cloud: Part 3 Containers in Transit

    Join us for part two of the five part 365ContainerImport series. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: https://www.westerncomputer.com/ EMAIL: info

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  • 365ContainerImport for Dynamics Business Central Cloud: Part 2 Billing a Container8:27

    365ContainerImport for Dynamics Business Central Cloud: Part 2 Billing a Container

    Join us for part one of the five part 365ContainerImport series. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: https://www.westerncomputer.com/ EMAIL: info

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