Getting the Biggest Return on the Microsoft Dynamics Ecosystem

October 29, 2024 Amanda Sherry

Greater Than the Sum of Its Parts:  
Leveraging the Microsoft Dynamics 365 Ecosystem for the Biggest Returns 

Whether you use Business Central, Customer Engagement, or Finance and Supply Chain Management (SCM), implementing your Dynamics 365 applications on Azure offers significant benefits over other cloud platforms by leveraging the integrations available by the Microsoft ecosystem. These integrations enhance data management and provide unparalleled visibility across the organization, helping your company drive better business outcomes. 

The advantages of the Microsoft ecosystem 

Running your Dynamics 365 business application on Azure, combined with the Microsoft 365 (formerly Office 365) productivity suite and the capabilities of Microsoft’s Power Platform, offers incredible advantages because each component complements the other, made possible by full ownership from one vendor.  

Dynamics 365 ERP and CRM 

Using Dynamics 365 business applications for your ERP and CRM provides the backbone for managing your business processes, from customer relationships and finance to operations and supply chain management. Dynamics 365 applications help you centralize data across departments, breaking down silos and ensuring that information flows seamlessly throughout the organization. 

Power Platform 

The Microsoft Power Platform includes Power BI, Power Apps, and Power Automate. It extends the data management capabilities of Dynamics 365 by enabling users to analyze, automate, and act on their data. 

  • Power BIPower BI integrates seamlessly with Dynamics 365. Users can use Power BI to create interactive dashboards and reports to perform advanced data analysis and identify trends. 

  • Power Apps Power Apps lets users pull data from Dynamics 365 and other sources and build custom applications for tasks such as data entry, tracking, and reporting, reducing the reliance on IT departments. 

  • Power Automate Power Automate lets users automate repetitive tasks and processes, ensuring data is managed consistently across different systems.  

Microsoft 365 

Microsoft 365 includes Word, Excel, Outlook, and Teams. These apps integrate with Dynamics 365 applications, letting users access and manage data directly from productivity tools that are already familiar to them. For example, sales teams can view customer data from Dynamics 365 Customer Engagement directly in Outlook or analyze sales performance data in Excel without leaving the Microsoft 365 environment. 

Microsoft Azure 

Azure is the cloud platform that underpins the entire Microsoft ecosystem, providing the infrastructure and advanced capabilities needed to support data management and visibility for advanced business applications. Azure provides: 

  • Scalability – Azure provides the scalability needed to handle large volumes of data and complex workloads as data demands require. 

  • Data analytics and AIAzure offers various advanced analytics and AI services that can be integrated with Dynamics 365 applications and the Power Platform. These services enable organizations to perform complex data analysis, build predictive models, and gain deeper insights into their data to enhance decision-making. 

  • Data security and complianceAzure provides robust security features and compliance certifications that are critical for businesses operating in regulated industries. Data and applications hosted on Azure are protected by advanced encryption, identity management, and threat detection, ensuring that sensitive business information remains secure. 

Enhanced data management across the organization 

Effective data management and visibility are crucial for making informed decisions, optimizing operations, and staying competitive. By leveraging the full capabilities of the Microsoft ecosystem, you have real-time access to your business data, giving you complete visibility across the organization and ensuring that your data and applications are secure and accessible. 

How Western Computer’s Managed Support Services can help 

Knowing how to orchestrate all your business applications in one place can be overwhelming. That’s why we offer Managed Support Services. We manage the technical issues of maintaining and optimizing your Microsoft business applications, ensure you are prepared for upcoming software releases, and help you leverage new features and technologies. 

Our Managed Support Services help you 

  • Identify and resolve potential issues – We use our knowledge of your business and Microsoft technology to identify potential problems and proactively work with you to resolve them before they affect your operations. 

  • Optimize your cloud strategy – We keep you abreast of new features and changes that help you maximize your cloud investment. 

  • Remain competitive – As your company grows and matures, your software needs will change with you. We help you leverage the flexibility and capabilities of the Microsoft cloud ecosystem to respond quickly to market demands and remain competitive. 

Contact Western Computer to find out how our Managed Support Services can help you. 

 

 

About the Author

Amanda Sherry

As Director of Marketing at Western Computer, Amanda Sherry brings a wealth of knowledge from her nine-year tenure in the Microsoft Dynamics space. A seasoned professional who has worked extensively on the partner side, Amanda offers insights into Microsoft Dynamics applications' transformative impact on businesses.

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