Latest Content
Welcome to our Resource Library. We hope you find something interesting to read, watch and share.
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3:48
Master Advanced Find with the Modern Interface in Dynamics 365
In this video, we explore the modern advanced find feature in the application, which replaces the legacy advanced find. The legacy advanced find is accessed through a funnel icon in the application, w
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Effortlessly Collaborate with Teams Integration in Dynamics 365 Customer Engagement
In this video, we discuss the integration of Microsoft Teams with Dynamics 365 customer engagement. With this integration, users can work from within a record in Dynamics 365 or from the Teams perspec
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July 20th: Supercharge Your Home Building Business with 365 Home Builder
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How to Prepare for Your Final Dynamics NAV Upgrade
Are you ready for your final upgrade project? Watch our webinar to learn how to prepare for your final upgrade from Dynamics NAV to Dynamics 365 Business Central: https://resources.westerncomputer.com
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Supercharge Your CPG Distribution Operations: Learn How to Boost Sales & Customer Satisfaction
Struggling with disparate systems in your CPG distribution operations? Watch our webinar to learn how to optimize consumer engagement and supply chain management using Microsoft's suite of products. D
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New Agent Experience in Dynamics 365 Customer Service
Learn more about he new Agent Experience in Dynamics 365 Customer Service. Part of the new Admin Center. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: htt
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How to Create a Bookable Resource for a Piece of Equipment | Western Computer
Learn how to create a bookable resource for a piece of equipment in Microsoft Dynamics 365 Field Service. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: h
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How to Schedule a Work Order in Dynamics 365 Field Service
Watch this video for a detailed overview of Microsoft Dynamics 365 Field Service’s Schedule Board. Learn how to filter by characteristics, roles, territories, and more. Understand which views are avai
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New Invoice Automation Capture Functionality in Dynamics 365 Finance and Supply Chain Management
Learn how your AP staff could save significant time using the new invoice automation capture functionality in Dynamics 365 Finance and Supply Chain Management. The invoice automation capture allows yo
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7:44
Dynamics 365 Customer Service Administration Center: Customer Support Overview
Microsoft has released a new admin center in Dynamics 365 Customer Service that consolidates and centralizes many of the essential administrative capabilities that were previously in different locatio
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13:30
Dynamics 365 Sales Modern Advanced Find
Get to know Microsoft Dynamics 365 Sales’ modern Advanced Find functionality. See how it compares to the legacy advanced find and how users can create personal queries. Our Senior CRM consultant will
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Which Customer Service Software Solution Is Right for Your Business?
Your company has been growing at an unprecedented rate, and while that's great for business, it means the demands on your customer service team are beyond the capabilities of traditional email and pho
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365WineTrade Tech Talks Episode 8: Industry Trend Predictions for 2023 with Special Guest Debra Knotek
Listen to episode 8 of 365WineTrade where we chat with Debra Knotek and talk wine industry trends for the upcoming year.
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7 Questions for Selecting the Right ERP Implementation Partner
As you plan to implement your first ERP solution or migrate to a new platform, the partner you select to assist with the project is just as critical a decision as the software you choose.
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Data Transformation: Step 2 to Gaining Valuable Business Insights
This is the third in a seven-blog series on data management. In this blog, we examine the elements of Step 2—data transformation.
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Data Ingestion: The First Step to Generate Valuable Business Insights
This blog is the second in our series on Leveraging Data to Generate Business Insights.
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Why Data Management Is Important
Data management involves collecting, organizing, storing, transforming, visualizing, collaborating, governing and securing your organization’s data so it can be analyzed for business decisions.
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How to Win at Consumer Packaged Goods Reporting & Analytics
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How to Win at Inventory Management
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