We’ve all heard plenty of stories about enterprise resource planning (ERP) implementations going south and the time and money it takes to fix mistakes after the fact. It’s enough to make you pause before moving forward with a business-critical system upgrade or ERP implementation. Our team has heard it all, and with many years of experience and successful implementations under our belt, we’ve developed a methodology that will keep your ERP implementation on the right track.
Here are a few secrets to our success here at Western Computer:
- Matching project managers to each client: Our project managers play an active and important role throughout the entire ERP implementation process, so we invest the time to align each client project with the right PM. These experts are a quality-centric, value-added resource with a broad understanding of technology and business. They combine functional expertise, a deep understanding of people and processes, and product functionality to ensure we deliver on our promise.
- Keeping expectations and costs in check: Modern ERP offers powerful out-of-the-box functionality and seemingly unlimited customization opportunities. While ERP integrations and customizations are often needed, there are some things you just don’t need. We perform a Fit-Gap Analysis upfront to identify what works and what won’t and will make realistic recommendations, so you aren’t spending time and money on anything you don’t need.
- Forward-thinking approach: Businesses change with growth and, similarly, business software evolves. It’s important to plan for the future and be prepared for both business change and software upgrades. Periodic upgrades may include new efficiencies, features, compatibility and supportability improvements. These new features will support your ability to keep business processes and technology aligned for years to come. We’ll support you through this process to minimize business interruption and ensure you are maximizing the use of your ERP system.
- Taking training seriously: Our project manager and our team will work with your internal users to encourage user adoption and provide ERP training. We work closely with your own “Champions of Change”—staff willing to lead the way for the rest of your organization—to support user adoption and make sure your people are confident using the system properly.
Put Your ERP Implementation Fears to Rest
You can download our eBook, “9 Ways to Not Derail An ERP Implementation” to learn more of our top recommendations on what to do—and not to do—in your ERP project. With over 160 experts and 500 successful implementations, we know the ERP implementation process inside and out. Our professionals have worked with a wide variety of specialized businesses in distribution, manufacturing and many other industry sectors. We’ve seen how numerous businesses work and how business technology should work for them.
Do you have concerns or questions about your planned ERP implementation? Let us put your fears to rest. Get in touch and let’s discuss your business operations, technology expectations, and map out your ERP and business needs.
About the Author
As Western Computer's Dynamics NAV Program Manager, Maher Malki connects with his clients' IT departments to ensure that they have the best, most well-rounded solution to their unique business needs. Maher has over 16 years of experience in the Distribution, Manufacturing, Retail, Non-Profit, and Service industries. His deep technical expertise has also earned him a wide variety of Microsoft professional certifications.More Content by Maher Malki