365Service Powered by Microsoft Dynamics

for Dealers and Distributors

365Service—powered by Microsoft Dynamics—is the end-to-end business and field service management solution delivered by Western Computer exclusively for dealers and distributors like you. 

Available in the cloud or on-premise, with industry-specific functionality you need to improve performance and productivity in the office and in the field. From customers to contracts, service orders to service technicians and completed services to invoicing—you can manage multiple operational areas in one solution, from any location on any device.

Discover the powerful ERP solution built to optimize, automate and simplify dealer management. 

• Schedule, track and manage your service resources and activities in real time, from any device or location 

• Centralized financial management with automated invoicing and signature capture from the field

• Real-time inventory availability and tracking to a specific location, warehouse or service vehicle

• One-click vendor pricing imports with instant updates across the system

• Create purchase orders and drop ship parts directly from the service order

• Expanded visibility through tailored reports and real-time dashboards

• Rental Management

• Warehouse Management with additional capabilities for barcoding

• Integration to other industry solutions developed by request

Field Service At Your Fingertips


The 365Service mobile app works on any mobile platform and device, empowering your field technicians to:

• View inventory availability in real time
• Order and drop-ship parts
• Enter activities, faults and time spent
• Create/modify work orders
• Schedule service appointments
• Capture customer signatures
• Automatically send customer a copy of signed work order/invoice upon completion


Schedule your personal demo of 365Service today: click here to get started


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Customer Success Story: Michigan Air Solutions
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Customer Success Story: Andy Gump
Customer Success Story: Andy Gump

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