Dynamics 365 for Customer Service: Part 2 Create an enhanced SLA

In this video, the speaker discusses two features in Microsoft Dynamics 365: Insight Cards and Modern Advanced Find. Insight Cards provide reminders for users and can be easily turned on and off. M

In this video, we discuss the integration of Microsoft Teams with Dynamics 365 customer engagement. With this integration, users can work from within a record in Dynamics 365 or from the Teams perspec

Are you ready for your final upgrade project? Watch our webinar to learn how to prepare for your final upgrade from Dynamics NAV to Dynamics 365 Business Central: https://resources.westerncomputer.com

Struggling with disparate systems in your CPG distribution operations? Watch our webinar to learn how to optimize consumer engagement and supply chain management using Microsoft's suite of products. D

Learn more about he new Agent Experience in Dynamics 365 Customer Service. Part of the new Admin Center. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: htt

Learn how to create a bookable resource for a piece of equipment in Microsoft Dynamics 365 Field Service. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: h

Watch this video for a detailed overview of Microsoft Dynamics 365 Field Service’s Schedule Board. Learn how to filter by characteristics, roles, territories, and more. Understand which views are avai

Learn how your AP staff could save significant time using the new invoice automation capture functionality in Dynamics 365 Finance and Supply Chain Management. The invoice automation capture allows yo

The Microsoft Customer Service Admin Center's operations functionality offers insight on real-time metrics, service terms, and internal calendars to help with day-to-day operations. Contact us for a p

Microsoft has released a new admin center in Dynamics 365 Customer Service that consolidates and centralizes many of the essential administrative capabilities that were previously in different locatio

Learn how to consolidate shipping from multiple vendors into one location using 365ParcelShip. Made specifically to work with Microsoft Dynamics 365 Finance and Supply Chain Management. Contact us fo

Reduce the time spent assigning leads in Microsoft Dynamics 365 Sales by utilizing rules and conditions to route leads and opportunities to an individual user or team. Contact us for a personalized de

Get to know Microsoft Dynamics 365 Sales’ modern Advanced Find functionality. See how it compares to the legacy advanced find and how users can create personal queries. Our Senior CRM consultant will

Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: https://www.westerncomputer.com/ EMAIL: info@westerncomputer.com FOLLOW US: https://www.facebook.com/West

Join us for the final part of the five part 365ContainerImport series. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 261-2268 VISIT: https://www.westerncomputer.com/ EMAI

Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 261-2268 VISIT: https://www.westerncomputer.com/ EMAIL: info@westerncomputer.com FOLLOW US: https://www.facebook.com/West

Join us for part two of the five part 365ContainerImport series. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: https://www.westerncomputer.com/ EMAIL: info

Join us for part one of the five part 365ContainerImport series. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: https://www.westerncomputer.com/ EMAIL: info

Join us for part one of the five part 365ContainerImport series. Contact us for a personalized demo: https://bit.ly/32ChDNg. CALL: (805) 581-5020 VISIT: https://www.westerncomputer.com/ EMAIL: info