Tanya Regna

Tanya Regna is Western Computer’s Dynamics 365 Customer Engagement/CRM Project Manager and Solution Architect. Tanya is experienced in all phases of the software development life cycle, from requirements gathering through documentation, training, and go-live support. Tanya has worked with clients to ensure alignment of internal business requirements to best practices, extending the out of the box functionality of Dynamics 365 for Sales.

  • Dynamics 365 Field Service: How to Convert a Case to a Work Order

    Dynamics 365 Field Service: How to Convert a Case to a Work Order

    How do you Convert a Case to a Work Order in Dynamics 365 Field Service? Read our quick steps and demo video to learn how.

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  • Dynamics 365 Field Service: How to Update Bookings and Notify Customers

    Dynamics 365 Field Service: How to Update Bookings and Notify Customers

    How do you update bookings in Dynamics 365 Field Service and automatically notify customers? Learn how with our article and video.

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  • Dynamics 365 Field Service: How to Convert a Work Order to an Invoice

    Dynamics 365 Field Service: How to Convert a Work Order to an Invoice

    How do you convert a work order to an invoice in Dynamics 365 Field Service? Read our quick steps and watch a quick demo video.

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  • Why Integrating Field Service and ERP is So Important

    Why Integrating Field Service and ERP is So Important

    Should you integrate field service and ERP? Yes! Learn how Dynamics 365 Field Service delivers a connected, automated experience right out of the box.

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  • Field Services: How to Optimize Resource Scheduling

    Field Services: How to Optimize Resource Scheduling

    Learn how Microsoft Dynamics 365 Field Service optimizes and automates resource scheduling (on-site or enroute) boosting efficiency and satisfaction.

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  • Why Working Offline in D365 Field Service is a Big Advantage

    Why Working Offline in D365 Field Service is a Big Advantage

    Working offline in D365 Field Service is a huge advantage for techs, customers and your business. Here are 4 things you can do offline anytime, anywhere.

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  • 3 Cool Features of Intelligent Resource Scheduling in Dynamics 365 Field Service

    3 Cool Features of Intelligent Resource Scheduling in Dynamics 365 Field Service

    Intelligent Resource Scheduling in Dynamics 365 Field Service optimizes how you can schedule, track and utilize resources. Here are 3 cool features.

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  • 3 Amazing Ways Dynamics 365 for Sales Drives a Self-Sufficient Business

    3 Amazing Ways Dynamics 365 for Sales Drives a Self-Sufficient Business

    Why opt Dynamics 365 for Sales over traditional CRM? Dynamics 365 for Sales is changing the game so businesses can be less dependent & more self-sufficient.

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  • The Evolution from Dynamics CRM to Dynamics 365 for Sales

    The Evolution from Dynamics CRM to Dynamics 365 for Sales

    Learn the difference between Microsoft Dynamics CRM & Dynamics 365 for Sales. D365 for Sales contains a variety of new features & a better user interface.

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