Join our Senior Solution Architect, Joe Woodmancy, and our Customer Engagement Program Manager, Tanya Regna, on Thursday, May 20th at 11 am PT/2 pm ET as they show you how Dynamics 365 Field Service compares to the native Service Management capabilities of Dynamics 365 Finance/Supply Chain Management.
In this webinar, we will cover how each of these product offerings handles common field service scenarios, such as:
- Categorization of Incident Request and Field Service Calls
- Ticket Entry and Assignment
- Technician Availability and Dispatch
- Ticket Completion and Recording of Resolution
- Release for Billing
- Data Analysis for Field Service Performance