May 20: How to Choose Between D365 Field Service & D365 Supply Chain Mgmt. Service Management

Join our Senior Solution Architect, Joe Woodmancy, and our Customer Engagement Program Manager, Tanya Regna, on Thursday, May 20th at 11 am PT/2 pm ET as they show you how Dynamics 365 Field Service compares to the native Service Management capabilities of Dynamics 365 Finance/Supply Chain Management. 

In this webinar, we will cover how each of these product offerings handles common field service scenarios, such as:

  • Categorization of Incident Request and Field Service Calls
  • Ticket Entry and Assignment
  • Technician Availability and Dispatch
  • Ticket Completion and Recording of Resolution
  • Release for Billing
  • Data Analysis for Field Service Performance

 

 

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May 13: Which ERP Solution is Right for Your Distribution Business?
May 13: Which ERP Solution is Right for Your Distribution Business?

Next Article
May 27: Upgrade Strategies for Dynamics GP & NAV to D365 Business Central
May 27: Upgrade Strategies for Dynamics GP & NAV to D365 Business Central

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