Dynamics 365 for Customer Service: Part 5 Add a case to a queue

April 17, 2019

Watch this video to learn how to add a case to a queue in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? 

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Dynamics 365 for Customer Service: Part 6 Create a case
Dynamics 365 for Customer Service: Part 6 Create a case

Watch this video to learn how to create a case in Dynamics 365 for Customer Service. Are you interested in ...

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Dynamics 365 for Customer Service: Part 4 Setup Routing Rules
Dynamics 365 for Customer Service: Part 4 Setup Routing Rules

Watch this short video to learn how to setup routing rules in Dynamics 365 for Customer Service. Are you in...

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