Are your customers being invoiced quickly and accurately after a service call?
Do field techs call the office for customer & equipment information?
Join this webinar on June 18th at 11 am PT/2 pm ET to see how Dynamics 365 Field Service solution can help your organization deliver onsite service to customer locations. Dynamics 365 Field Service combines workflow automation, scheduling algorithms, and mobility to set mobile workers up for success when they're onsite with customers.
Our Program Manager, Tanya Regna, will introduce and demonstrate this field service management software which includes service locations & agreements, customer assets, predictive & preventative maintenance, work order & resource management, and much more.
This webinar will explore these functionalities and more:
- Improve first-time fix rate
- Complete more service calls per technician per week
- Reduce travel time, mileage, and vehicle wear and tear
- Organize and track the resolution of customer issues
- Communicate an accurate arrival time to customers
- Provide accurate account and equipment history to the field technician
- Keep customers updated with the status of their service call and when it's resolved
- Schedule onsite visits when it's convenient for the customer
Join us for this free webinar to explore these functionalities and more:
|
DELIVER SERVICE PROACTIVELY |
SCHEDULE RESOURCES INTELLIGENTLY |
ENSURE A FIRST-TIME FIX |
