Does your Support Team require real-time tracking of customer service case progress and resolutions?
Do you need a solution that enables exceptional customer service and increases customer satisfaction?
We invite you to join us for an informative webinar, Thursday, August 17th at 11:00 AM PDT/2:00 PM EST, that will showcase the powerful out of box capabilities of Dynamics 365 Customer Service. Our Dynamics 365 presenter, Kayla Rohde, will guide you through a live demonstration of the features and functionality of Dynamics 365 Customer Service. You will discover how you can help deliver exceptional customer service experiences, streamline your processes, and increase your organization's productivity.
During this webinar, we will showcase how Dynamics 365 Customer Service empowers you to:
- Maintain a 360 degree view of the customer
- Manage cases and inquiries effectively
- Route cases to the right agents and teams
- Track case progress and resolutions in real time
- Measure service performance and customer satisfaction
Whether you are new to Dynamics 365 Customer Service or an experienced user looking to deepen your knowledge, this webinar is the perfect opportunity to see the platforms’ capabilities in action. Register today to discover how Dynamics 365 Customer Service can increase your organization’s success.
