May 20: How to Choose Between D365 Field Service & D365 Supply Chain Mgmt. Service Management

April 19, 2021

Join our Senior Solution Architect, Joe Woodmancy, and our Customer Engagement Program Manager, Tanya Regna, on Thursday, May 20th at 11 am PT/2 pm ET as they show you how Dynamics 365 Field Service compares to the native Service Management capabilities of Dynamics 365 Finance/Supply Chain Management. 

In this webinar, we will cover how each of these product offerings handles common field service scenarios, such as:

  • Categorization of Incident Request and Field Service Calls
  • Ticket Entry and Assignment
  • Technician Availability and Dispatch
  • Ticket Completion and Recording of Resolution
  • Release for Billing
  • Data Analysis for Field Service Performance

 

 

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Dynamics 365 Finance & Supply Chain Management April 2021 Release:   Landed Costs | Western Computer
Dynamics 365 Finance & Supply Chain Management April 2021 Release: Landed Costs | Western Computer

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June 24: Improve Warehouse Accuracy & Streamline Shipping for Dynamics 365 Business Central
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