Laurent Allardin

Laurent Allardin founded k-eCommerce in 2001. For nearly 20 years, his mission has been to help businesses sell and grow online.

  • Guest Blogger: Optimizing Customer Experience – Support or Self Service?

    Guest Blogger: Optimizing Customer Experience – Support or Self Service?

    Customer experience is often the deciding factor - Support or Self Service? Finding the right balance between robust self-service & outstanding customer support.

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